Contact Information
We're here to help with any questions about our jewelry, uploading your photo, your order, shipping, returns, or anything else related to Vierra.
Customer Support
Email: support@vierra-atelier.com
We aim to respond to all inquiries within 24 hours. Messages received outside our customer service hours will be answered as soon as possible on the next business day.
Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM ET
Saturday and Sunday: Closed
Questions About an Order
To help us assist you as quickly as possible, please include the following in your message:
- Your full name
- Your order number
- The email address used to place the order
- A brief description of your question or issue
- Clear photos or a video if your product arrived damaged, defective, or incorrect
We'd Love to Hear From You
If you have any further questions, please fill out the form below and a member of our team will get back to you as soon as possible. Your satisfaction is our top priority and we're always here to help.
Company Information
Vierra is a trading name operated by:
RJ Trading
Pernambucolaan 15, Overveen, Noord-Holland, 2051LV, The Netherlands
Company registration number: 95303790
VAT number: NL867079666B01
Website: www.vierra-atelier.com
Email: support@vierra-atelier.com
Customer service hours:
Monday to Friday: 9:00 AM – 6:00 PM ET
Saturday and Sunday: Closed