Yes — Vierra jewelry was created for everyday wear, also in contact with water. Our products are designed to maintain their beautiful appearance for as long as possible.

Our jewelry is made of high-quality materials, which makes it resistant to darkening and designed for everyday wear.

Yes – we use carefully selected materials, including the best surgical stainless steel, to make the jewelry gentle on the skin and comfortable for everyday use.

Vierra jewelry is made from carefully selected materials, including 18-carat gold-plated surgical-grade stainless steel with a durable coating.

We try to process and ship orders within 1 business day. Personalized products require an additional 5-9 business days to prepare.

Yes! Our products are made for everyday wear. However, please avoid harsh chemicals.

We aim to ship your order on the same day. Delivery takes an approximate 4-8 business days. Personalized products require an additional 5-8 business days to prepare.

Yes! You will receive an email with the tracking link and tracking website a few hours after ordering.

Our 30-day warranty refers to the return period. This means that you can request a return within 30 days of delivery if the product is unused, in its original packaging, and suitable for resale.

This is different from our 2-year quality warranty.

Yes - you have 6 hours from the time you place your order to request a cancellation. Just contact us and provide your order number.

The 30-day guarantee is the period in which you can make a return. Allows you to send back eligible products within 30 days of delivery.

The 2-year quality warranty is separate and applies to manufacturing defects or quality problems that arise during normal use after purchase.

In a Nutshell:

- 30-day warranty = return period

- 2-year quality warranty = protection against manufacturing defects

Our 2-year quality warranty covers manufacturing defects and quality problems that will arise during normal use.If your jewelry is damaged due to a manufacturing defect within 2 years of purchase, we will help you after processing your request and, if applicable, offer a replacement.

Customised and custom-made products are non-returnable unless they arrive defective, damaged or not in accordance with your order.